top of page

Frequently asked questions

  • How to know if I have a slab leak?
    If you suspect you may have a slab leak, there are several signs to look out for. These include: an unusually high water bill, water pooling near the foundation of your home, a decrease in water pressure, or a warm spot on the floor. If you notice any of these signs, please contact 24HR Plumbing right away so we can inspect your home and provide a solution.
  • Why should I have regular maintenance and how often should I have it done?
    Heating and cooling systems work very hard to perform their functions. Constantly turning it off and on can wear down the machine if the care and maintenance is not done or delayed. By performing regular maintenance can maximize the lifecycle of your heating or cooling unit and protect against the most common equipment fails. Regular maintenance can also uncover leaks, soot, rot, corroded electrical contacts that the naked eye is not able to see.
  • Why is my water bill unusually high?
    Leaks, running toilets, or inefficient fixtures could be the culprits. Promptly address any signs of water wastage.
  • How can I prevent clogged drains?
    Regularly use drain guards, avoid pouring grease down the drain, and flush only water-soluble materials.
  • How can I prevent frozen pipes in winter?
    Insulate exposed pipes, keep a slow drip of water, and maintain a consistent indoor temperature during freezing temperatures.
  • What's the lifespan of a water heater?
    On average, water heaters last between 8 to 12 years. Regular maintenance can extend their lifespan.
  • What should I do if I have a plumbing emergency?
    Shut off the main water valve and contact a professional plumber immediately for 24/7 emergency service.
  • Can I use chemical drain cleaners?
    It's best to avoid chemical drain cleaners, as they can damage pipes and may not effectively resolve the issue.
  • How can I tell if I have a hidden water leak?
    Check for unexplained damp spots, mold growth, or unusually high water bills, which may indicate a hidden leak.
  • What is a slab leak
    A slab leak is a water leak in a home that is located underneath the concrete foundation of the house. It is often caused by corroded pipes or poor installation of the plumbing system, and can lead to extensive water damage and costly repairs if not addressed quickly.
  • What's causing my water heater to make noise?
    Sediment buildup or a faulty heating element may be the cause. Flushing the tank regularly can resolve this issue.
  • Should I replace or repair a leaking faucet?
    In most cases, repairing a leaky faucet is sufficient. However, if it's old or extensively damaged, replacement might be more cost-effective.
  • How often should I schedule plumbing maintenance?
    Annual plumbing inspections help catch potential issues early, ensuring optimal performance and preventing costly repairs.

Remember, for any plumbing concerns or emergencies, don't hesitate to contact a professional plumber. At 24HR Plumbing, we are here to answer your questions and provide expert plumbing solutions when you need them most.

bottom of page